Cisco incompetence

Last week some of my co-workers were sent to Romania to do some tests with Ciscos telephony solution and our product. Cisco got everything they needed in advance, papers, required configurations etc. but when the developer-teams met, Ciscos people had not the slightest clue, what to do and how. Seems the world-connecting company has large problems with its internal communications and knowledge-exchange. I don't want to blame the people they sent there, but there was something terribly wrong in the whole process. This is stuff which must not happen in such a company...

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