Laptop journey

Tomorrow my Notebook will travel to Targa Support the second time in it's life.

The first time the power-connector on the mainboard broke, which made the notebook almost un-rechargeable. That first time the support was quite nice and the whole support-chain was seamlessly and professional. The notebook was back after eight days of travel and everything was working fine. No additional charge required because it still happened in warranty time.

This time the display backligt is flickering and warranty time is still applying. I sent the service-request online at about 10am last Thursday and have been called back by Targa three hours latet. We agreed on Pick-Up tomorrow and a service-lag of 8 to 10 days. I don't expect any problems, everyone at Targa was very cooperative and friendly.


Similar entries

These entries are similar to this posting (as of 2017-02-06):